If you’ve completed a purchase but haven’t received your items yet, don’t worry - we’re here to help.
Delivery can take a few minutes. Please avoid attempting the purchase again, as this may lead to duplicate charges.
If the order still hasn’t arrived after a reasonable wait, follow these steps:
Contact Support - Open the Settings menu in the top-right corner and select Support.
Fill out the form - Tell us which item you purchased and include your User ID so we can identify your account quickly and make sure you receive your order.